Privacy Policy

Last Updated: 19-11-2025

CORNETTO TRADERS PRIVATE LIMITED (“CORNETTO TRADERS”, “we”, “our”, or “us”) is dedicated to protecting the privacy of every individual who visits or makes a purchase through https://www.cornettotraders.com (“Website”). As an online grocery supermarket providing food products, household necessities, and daily essentials, we understand that customers trust us with their personal information. Safeguarding that trust is a responsibility we take seriously.

This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you interact with our website. By accessing or using our services, you confirm that you have read, understood, and agreed to the practices described in this Policy.

Our Commitment to Privacy

At CORNETTO TRADERS PRIVATE LIMITED, privacy protection forms a core part of our business operations. We are committed to ensuring that personal data is handled in a lawful, fair, and transparent manner. Information is collected only when necessary to provide services efficiently, fulfill orders accurately, enhance user experience, and comply with applicable legal obligations.

Our objective is to create a secure digital shopping environment where customers can conveniently order groceries with confidence.

Information We Collect

When you use our website, we may collect personal information that you voluntarily provide. This typically occurs when you create an account, place an order, subscribe to communications, participate in promotional campaigns, or contact customer support. The information collected may include your name, email address, contact number, billing and delivery addresses, transaction details, purchase history, and any correspondence shared with us. Such information enables us to process orders, coordinate deliveries, and provide responsive assistance.

In addition to the data you provide directly, certain technical information may be collected automatically when you browse the Website. This may include your Internet Protocol (IP) address, browser type, device characteristics, operating system, browsing behavior, and approximate geographic location. This data helps us maintain platform security, analyze usage trends, optimize performance, and improve overall service quality.

How We Use Your Information

CORNETTO TRADERS PRIVATE LIMITED uses personal information primarily to support seamless grocery ordering and delivery services. Your data allows us to confirm purchases, manage inventory, arrange deliveries, process payments securely, and communicate important updates such as order confirmations and delivery notifications.

We may also use this information to improve website functionality, personalize your shopping experience, recommend relevant products, and enhance customer service. Where permitted by law, we may send updates regarding special offers, seasonal discounts, new product launches, or service announcements. You remain free to opt out of marketing communications at any time.

We maintain a strict commitment that personal information is never sold, rented, or commercially exploited.

Payment Security

All financial transactions conducted on cornettotraders.com are processed through reputable third-party payment gateways that adhere to recognized industry security standards. CORNETTO TRADERS PRIVATE LIMITED does not store sensitive financial details such as credit card numbers, CVV information, or online banking credentials.

Payment providers manage confidential financial data independently using encryption technologies, thereby providing an additional layer of protection during transactions.

Cookies and Tracking Technologies

To enhance browsing convenience and deliver a more personalized shopping experience, our website uses cookies and similar technologies. These tools help remember your preferences, maintain active sessions, and simplify repeat purchases.

Cookies also enable us to better understand customer behavior, evaluate website performance, and improve navigation. You may modify your browser settings to decline cookies; however, doing so may affect certain features and functionalities of the Website.

Disclosure of Information

CORNETTO TRADERS PRIVATE LIMITED may share personal information with trusted third-party service providers whose support is necessary for operating our business. These may include logistics partners responsible for deliveries, payment processors facilitating secure transactions, cloud service providers maintaining infrastructure, analytics partners helping us understand user behavior, and technology vendors supporting website functionality.

We may also disclose information when required to comply with legal obligations, respond to lawful requests from regulatory authorities, enforce contractual agreements, prevent fraudulent activity, or protect the rights and safety of our Company and customers. All third parties engaged by us are expected to uphold strict confidentiality standards.

Security of Personal Data

We implement reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, misuse, alteration, or disclosure. Security practices are periodically reviewed and updated to remain aligned with industry best practices.

While we strive to protect all information entrusted to us, no digital platform can guarantee absolute security. Users are encouraged to maintain the confidentiality of their account credentials and notify us immediately of any suspected unauthorized activity.

Data Retention

Personal information is retained only for as long as necessary to fulfill operational purposes such as completing transactions, maintaining records, complying with statutory requirements, and resolving disputes. Once retention is no longer required, the information is securely deleted or anonymized.

Children’s Privacy

The Website is intended for individuals aged 18 years and above, and CORNETTO TRADERS PRIVATE LIMITED does not knowingly collect personal information from children below this age threshold. If we become aware that such data has been inadvertently collected, we will promptly delete it from our records. Parents or guardians who believe that a minor has provided personal information are encouraged to contact us immediately.

Your Privacy Rights

Depending on applicable data protection laws, you may have the right to request access to the personal information we hold about you, seek correction of inaccurate data, request deletion where legally permissible, withdraw consent for marketing communications, or object to certain data processing activities. We are committed to addressing legitimate requests within a reasonable timeframe and in accordance with applicable regulations.

Grievance Redressal Mechanism

CORNETTO TRADERS PRIVATE LIMITED has established a formal grievance redressal mechanism to ensure that privacy-related concerns are addressed promptly, transparently, and fairly.

If you have any questions regarding this Privacy Policy, believe that your personal data has been mishandled, or wish to exercise your privacy rights, you may contact our designated Grievance Officer at the details provided below:

Grievance Officer: PRASHANT YADAV
Email: support@cornettotraders.com

We will acknowledge your grievance upon receipt and endeavor to resolve the matter within 30 days. If you remain dissatisfied with the resolution provided, you may seek recourse through the appropriate regulatory authorities in accordance with applicable laws.

International Data Transfers

If you access the Website from outside India, please note that your information may be transferred to and processed in jurisdictions where our operational partners maintain infrastructure. By continuing to use the Website, you consent to such transfers in compliance with applicable data protection requirements.

Updates to This Privacy Policy

CORNETTO TRADERS PRIVATE LIMITED reserves the right to revise or update this Privacy Policy periodically to reflect changes in operational practices, technological advancements, or legal requirements. Updated versions will be posted on this page along with the revised effective date. Continued use of the Website following such updates constitutes acceptance of the revised Policy.

Contact Us

For questions, requests, or further clarification regarding this Privacy Policy, please contact:

CORNETTO TRADERS PRIVATE LIMITED
Website: https://www.cornettotraders.com
Email: info@cornettotraders.com

 

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